XLA is looking for a Senior Business SME work onsite at a federal agency in Washington, D.C.
Duties and Responsibilities include, but are not limited to:
- The Senior Business Subject Matter Expert is responsible for management and performance of all work under this Task Order. The Senior Business Subject Matter Expert shall be the primary point of contact for the Contracting Officer (CO) and designated Contracting Officer Representative (COR).
- Provide ICE Management with support for the training planning process, to include the development of the Integrated Project Plan in communication activities, problem resolution and facilitation of AMD status meetings. In addition, provide management consultation in areas such as cross-AMD operational planning and performance measures development related to technology solutions and associated risk management, oversight of delivery, and execution of SOW task areas.
- Provide subject matter expertise in support of the activities that AMD is responsible for in personal property management, and mail and print administrative operations.
- Create initiatives and opportunities for cost savings in terms of reduced administrative burden to labor intensive areas of property management.
- Provide solutions and develop new tools related to achieving process improvement and automation.
- Ensure completion of initial requirements and update with status on weekly or as-needed basis.
- Familiar utilizing commercial off the shelf software and applications such as Tableau, Excel, SharePoint, Power BI, Power Automate.
- Assist with revisions and edits to Property and Mail and Print instructions, guides, operating procedures, and other aides as needed. This includes updates to guides and instructions on how to use various tools developed or changes in processes to existing operations.
- Provide reporting and analytic support as requested by Section Chiefs/Team Leads and Unit Chiefs to a variety of recurring and occasional rapid turnaround data calls that are difficult to plan for.
- Assist the AMD in developing the capability to establish multi-dimensional analyses that identify relationships and trends not previously understood to help surface potential risks as well as new opportunities for cost recovery and avoidance. Provide the AMD with monthly analysis reports on areas of improvement.
- Oversee contractor staff and assist as needed with all tasks associated with property management and the ICE Annual Physical inventory.
- CRITICAL MEASURES OF SUCCESS: Reduce Costs, Improve Mission Responsiveness & Stronger Organizational Resilience for Business Continuity.
