Operations Trainer

Posted Date 2 weeks ago(11/14/2022 5:56 PM)
Job ID
Clearance Required
Other Clearance
ICE Public Trust

Position Description

XLA is looking for an Operations Trainer to work onsite at a federal agency in Farmers Branch, TX.


Activities and Duties:

  • Coordinate with APM, Federal supervisor and Section Chief on all section training activities and direction.
  • Facilitate and promote training to include cross training, prepare and conduct XLA personnel performance evaluations, assist APM/PM, Section Chief as necessary.
  • Clearly define expectations and advice on a formal/informal basis regarding performance and maintain personal effectiveness.
  • Performs the duties of a Personnel Security Assistant (PSA)


Trainer Requirements:

Coordinates with PSU, XLA personnel, and XLA corporate management on all PSU activities and directions; liaises with Government and XLA as required to ensure effective training.

  • Facilitates and promotes XLA and PSU required trainings, prepares and conducts personnel performance evaluations, and facilitates necessary actions to XLA Assistant Program Manager.
  • Monitor the quality and effectiveness of the learning environment and outcomes, including maintaining the Intake Training Manual with up to date procedures.
  • Trainer must be able to provide feedback to both XLA and Govt stakeholders quickly and effectively.
  • Delivers training to PSA’s on new or changing procedures as well as refresher training on an as needed basis.
  • Develop engaging training content.
  • Lead weekly training sessions and carry out PSU 6-8-week training program for ALL new hires.
  • Recommends, builds and develops documentation for new business processes.




  • High School Diploma or other equivalent degree program
  • Must be a current employee of XLA on the DHS ICE PSU contract
  • DHS ICE Public Trust clearance


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