Office Assistant

Posted Date 4 weeks ago(4/21/2022 12:59 PM)
Job ID
US-Washington, DC

Position Description


XLA is looking to fill an Office Assistant position to join our client’s team in Washington, D.C., on a contract-to-hire basis. Reporting to the Workplace Supervisor, the Office Assistant independently carries out all the services in his/her areas of responsibility. The scope of the job may include a wide range of Workplace services and/or activities including mainly routine tasks to be completed independently according to office guidelines and/or under general supervision. The individual prioritizes and completes assigned standardized tasks following general guidelines to meet defined goals. May assist each customer by providing individualized attention, accurate information, efficient service and timely follow-up. This position has a maximum pay of $16.50/hour and is a great opportunity for a career, not just a job!

Responsibilities include:

  • Receive and relay incoming, outgoing and internal calls according to local guidelines.
  • Handle and route messages appropriately.
  • Answer general inquiries, assist in resolving issues/concerns or direct them to the appropriate resource.
  • Greet and direct employees and visitors.
  • Process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy.
  • Set up and maintain workspace/meeting rooms including catering and audio/visual equipment.
  • Provide audio-visual support/troubleshooting prior to and during meetings and events as needed.
  • Stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.).
  • Provide basic technical support for standard office equipment (e.g., copiers and printers).
  • Provide support and/or execute activities related to in-site or off-site meetings and events.
  • Receive, process, and deliver inbound and outbound, mail, packages and faxes.
  • Deliver stationery.
  • Handle or coordinate process large-scale duplicating projects including copying, collating, assembly and binding.
  • Assist customers with document retrievals/returns while assuring adherence to archival guidelines.
  • Coordinate destruction of documents.
  • Keep track and follow up on customer requests until completion.
  • Perform administrative duties according to location guidelines.
  • May act as a point of contact for external providers (commodity).
  • May contribute to the preparation of daily, weekly, and monthly reports.



  • Strong customer service skills.
  • Previous experience using a computer.
  • Strong interpersonal and communication skills.
  • Positive attitude and professional appearance.
  • High School Diploma with one year of experience; Bachelor's Degree preferred.



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