Administrative Assistant

Posted Date 1 month ago(4/5/2022 5:45 PM)
Job ID
Clearance Required
Other Clearance
DEA Suitability

Position Description

XLA is looking for an Administrative Assistant to work onsite at a federal agency in Arlington, VA (metro accessible). The Administrative Assistant will provide support as a point of contact for the Passport & Visa Program. Duties and responsibilities include:

  • Answers and interview incoming callers to determine the appropriate action to be taken
  • Independently completes special research requests
  • Exchanges and develops information, resolves discrepancies, and makes recommendations about conflicting program related materials
  • Collects program information from technical specialists, enters it into a variety of electronic information systems, searches for related information, and retrieves all relevant data
  • Consolidates the information into presentation format
  • Sort incoming mail and forwards to appropriate specialists
  • Meet with the daily courier to sign and pickup passports delivered to the facility
  • Conducts regular interactions with colleagues in order to complete work assignments
  • Assignments are varied in nature, yet limited in complexity
  • Perform other clerical and program support duties as assigned


  • High School Diploma
  • Three (3) years of realted experience 
  • Possess skills and diplomacy in dealing with a wide range of callers
  • The ability to organize material into a written format for effection presentation
  • Knowledge of database applications and the ability to easily learn new databases



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