XLA is looking for a NFIP Flood Underwriter to support FEMA/NFIP. This position is remote.
Underwriter will support flood insurance standard business operations, providing underwriting subject matter expertise to daily business operations of the NFIP and Federal Insurance Directorate (FID). The Underwriter will be providing support to FEMA and they will be in close coordination with the WYO insurance companies and the NFIP Direct Contractor as they work together to ensure that each policy is correctly written and rated..
The work that the Underwriting Team will perform will be UNCLASSIFIED. It should be noted that a substantial amount of data is considered Personally Identifiable Information and must be treated as such.
- The Underwriting Team shall provide underwriting subject matter expertise and support (utilizing staff with a minimum of three (3) years of experience underwriting flood insurance) to FEMA, the WYO companies, the NFIP Direct, and policyholders, helping ensure that each policy is correctly written and rated.
- The Underwriting Team shall receive, resolve, and track underwriting inquiries and coverage problems referred by FEMA, policy holders, agents, WYO companies, State Insurance Departments, and others. For underwriting files where there is a question of coverage involving policy interpretation, the Underwriting Team shall promptly refer them to FEMA through the COR. The Underwriting Team has three (3) business days from the date of receipt to respond to a WYO company or NFIP Direct Contractor inquiry or forward it to FEMA. The Underwriting Team has three (3) business days from receiving FEMA’s response to an inquiry to send it to the WYO Company or NFIP Direct Contractor.
- The Underwriting Team shall also provide the following support:
- Technical assistance, as directed by FEMA, to WYO companies and the NFIP Direct Contractor with applying the proper rules and regulations of the NFIP to their policies.
- Providing analysis, support the development, implementation, and communication of the requirements for NFIP rate and rule changes.
- Gather rating and payment information, calculate refunds, perform quality control, and process prior term premium refunds as directed and approved by FEMA, including HFIAA Section 28 provisions, when applicable. The Underwriting Team shall process up to 20,000 Prior Term Refunds. The Government will provide payment of the refunds.
- Respond to NFIP inquiries from a WYO, NFIP Direct, or other NFIP stakeholders.
- Underwriting technical expertise in Operational Reviews. Review NFIP policies for accurate rating and processing to ensure valid documentation and policy information was obtained by the WYO or NFIP Direct.
- Coordinate Coastal Barrier Resource Act (CBRA) eligibility with the U.S. Fish and Wildlife Service and the WYO or NFIP Direct.
- Provide the status of ongoing and completed inquiries and tasks to the NFIP’s Underwriting branch or COR monthly.
- The Underwriting Team shall provide support for Special Rating and the Submit for Rate process based on FEMA guidance. The Underwriting Team shall process Submit for Rates. The Underwriting Team shall obtain and validate underwriting policy files from WYO companies and the NFIP Direct Contractor. All necessary documentation must be verified for accuracy and completeness prior to submittal to FEMA for review. The Underwriting Team shall review and verify that inquiries on new and existing policies are correctly rated. The Underwriting Team shall follow up on pending new and existing policies and request additional information from the WYO companies or NFIP Direct Contractor, if needed.
- Policy Appeals: The Underwriting Team shall support underwriting policy appeals. Activities include:
- Support the collection and submission of data to substantiate policy appeals, including but not limited to designations of 1316, Coastal Barrier Resource Area, repetitive loss, severe repetitive loss, property address waivers, floodproofing, special rating, preferred risk policy eligibility, leased federal properties, and prior term refunds.
- Review and recommend approval or denial of the policy appeal.
- Coordinate with other FEMA contractors to ensure that the policy appeals are fully adjudicated in a timely manner.
- Implement any adjustments or corrective actions as a result of FEMA’s adjudication of the policy appeal.