• Program Support Specialist

    Posted Date 1 month ago(2/12/2019 12:56 PM)
    Job ID
    Clearance Required
    Other Clearance
    Agency Suitability
  • Position Description

    The Contractor shall provide support functions for the office of Acquisitions and Compliance. Analytical and administrative office support functions may include, but is not limited to (a) using Microsoft Office products (Excel, Word, PowerPoint) to develop tracking sheets, reports and presentations; (b) reviewing and analyzing tracking and cumulative data for accuracy; (c) responding to employee inquiries and providing assigned training assistance. 

    • Analyzing electronic and hard copy records for accuracy and completeness to include making sure data is entered in a consistent format and to ensure data integrity.
    • Analyzing records and data to identify trends, patterns and anomalies.
    • Monitoring and tracking employee compliance trainings.
    • Responding to daily inquiries from employees.
    • Assist in navigating through the government online training tools.
    • Attend organizational meetings, working groups, and briefings.
    • Developing spreadsheets, tracking tools and preparing reports and presentations using Microsoft Office products.
    • Performing customer service activities with DEA stakeholders.
    • Performing procedure review to confirm all required documentation is completed and submitted.
    • Performing research and data collection to locate missing information.
    • Resolving data discrepancies and/or recommend solutions.
    • Successfully performing other related duties as assigned.


    • (4) years of relative experience proving program support and/or data management support;
    • Working knowledge of MS Suite (Excel, PowerPoint, and Word)
    • Strong organizational and communication skills with experience drafting memos and correspondence;
    • Experience managing excel spreadsheets;
    • Experience with reviewing information for accuracy and completeness.

    Education Requirements:

    Associate’s Degree (or an additional two (2) years of related experience required)


    Clearance Requirements:

    Must be able to obtain an Agency Security Clearance




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